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If you know your reference number and free trip giveaways 2017 are sure of the date and time of the tickets you booked, you don't need an email confirmation.
NB: During our peak period (October January performances nearer to the present date will take priority for posting, so if youve booked for a performance that doesnt happen until the new year, your tickets might not get sent out until after this period.ATG girl name gift from god Theatre Card, save s on your theatre tickets with an ATG Theatre Card.ATG Theatre Vouchers, the perfect gift idea from the UK's largest theatre group.For claims, please click here.Exchanges must be for tickets of the same value or higher.There's no way they would be able to manage sitting up there.Discounts are only honoured if they are also valid for the replacement performance.
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If the tickets I've ordered don't arrive in time, do you have a Save The Date print out I can use?
Some things to bear in mind: Exchanges must be for the same run of the show and at the same venue.
If your tickets havent arrived 5 days before the performance, or if youve mislaid your tickets, please fill in our replacement ticket form and duplicate tickets will be printed for you.For claims, please email No, in line with our Terms and Conditions.Occasionally potential occupancy is compromised if we are left with unsold single seats, and as a business we need to manage the supply of tickets.Subject to availability and an exchange fee, yes you can.Afraid not, youll need to contact the agent you booked through.If your tickets havent arrived a week before the performance, please arrange to collect duplicate tickets at the Box Office by filling in our replacement ticket form here.Wait for a bit: it can take up to 48 hours for an email confirmation to arrive.There are several possible options: Check your spam or junk folder.Alternatively request a replacement password.You can login to your account to see if your tickets have been purchased, to find out your reference number, and information about the date and time of performance you booked.TIP 2: Your password must contain at least one upper case letter, at least one lower case letter, at least one number and must be at least 7 characters long.In the majority of cases our single seat policy doesnt hinder the ticket purchase process, but there will be instances when the online purchase process will fail, for example when customers are told they cannot buy two tickets because it would leave a single seat.
The website will then make a recommendation for you based on your seating requirements.
Unless the show is cancelled, our normal exchange policies as outlined here apply.